Legal - Cookies
Cookies are small files saved on your phone, tablet or computer when you visit a website. We use cookies to make ScanNeo work and to understand how you use our service.
Version 3
Last updated: 28 September 2026
Essential cookies
Essential cookies keep your information secure while you use ScanNeo. We do not need to ask permission to use them. Most are only used when ScanNeo staff sign in to our admin area.
| Name | Provider | Purpose | Expires |
|---|---|---|---|
| scanneo_cookie_consentCookie | ScanNeo | Saves your cookie settingsWhen you accept or reject analytics cookies | 1 year |
| __Secure-next-auth.session-tokenCookie | ScanNeo | Keeps ScanNeo staff signed in to the admin areaOnly when a member of staff signs in | 30 days |
| __Host-next-auth.csrf-tokenCookie | ScanNeo | Protects the staff sign-in form against cross-site request forgeryOnly on the staff sign-in page and admin area | When you close your browser |
| __Secure-next-auth.callback-urlCookie | ScanNeo | Remembers which admin page to return to after signing inOnly on the staff sign-in page and admin area | When you close your browser |
| nextauth.messageLocal storage | ScanNeo | Keeps staff sign-in status in step across open browser tabsOnly on the staff sign-in page and admin area | Until cleared |
| pnl-grid-expandedLocal storage | ScanNeo | Remembers which rows of the P&L forecast a member of staff has expandedOnly in the staff admin area | Until cleared |
| model_session_idSession storage | ScanNeo | Identifies an editing session in the staff financial model toolOnly in the staff admin area | When you close the browser tab |
Analytics cookies (optional)
With your permission, we use Google Analytics to collect data about how you use ScanNeo. This information helps us improve our service. Google Analytics stores information about:
- the pages you visit and how long you spend on each page
- how you got to the site
- what you click on while you're visiting the site
Google Analytics sets the following cookies:
| Name | Provider | Purpose | Expires |
|---|---|---|---|
| _gaCookie | Google Analytics | Helps us count how many people visit ScanNeo by tracking if you've visited beforeOnly if you accept analytics cookies | 2 years |
| _ga_*Cookie | Google Analytics | Used by Google Analytics to find and track an individual sessionOnly if you accept analytics cookies | 2 years |
Third-party content
| Name | Provider | Purpose | Expires |
|---|---|---|---|
| Google MapsThird-party service | Displays the enforcement heatmaps on the LBHF outcomes page. Google receives your IP address and browser details when the maps load.When you open the LBHF outcomes page | Not applicable (ScanNeo stores nothing for this service) |
How to manage cookies in your browser
You can also manage cookies in your browser settings. For example, you can delete all cookies or choose to block them entirely. Each browser works differently — check your browser's help pages for instructions.
Changes to this page
We may update this page to reflect changes in the cookies we use or for other operational, legal or regulatory reasons. Please re-visit this page regularly to stay informed about our use of cookies.
Contact us
If you have any questions about how we use cookies, please contact our data protection contact, Steve Stamp, at contact@scanneo.co.uk. For more about how we handle personal data, see our Privacy Policy.